All of our sports balls are constructed of high-gloss synthetic leather. Basketballs and footballs also have synthetic pebble leather on panels that do not contain photos.

We cannot print copyrighted or trademarked logos or slogans without the express written consent of the proper licensing entity. Please see our Disclaimers and Terms & Agreements section for more information on this.

Currently, footballs, soccer balls and volleyballs ship in approximately 2 weeks. Baseballs, softballs, hockey pucks and basketballs ship in roughly one week.

Once your order has entered the production phase changes can not be made. If you need to make a change to your item please call us immediately so we can try to get the change entered as quickly as possible. We can be reached at 888-393-6758.

Yes, we can ship to Alaska and Hawaii as well as internationally. If you don't see your country listed please contact us and we'll add it to our list.

Due to the custom nature of our products, items are only refundable if an error was made during the production process. If you've made a spelling error or an error similar in nature, please contact us and we will work with you to help correct this issue.

All custom sports ball purchases are non-refundable from time of payment. Unused, unpeeled acrylic cases can be returned minus a 15% restocking fee.

The clearer the image the better it will print on the ball. We prefer images of 150dpi or better, but 72dpi is acceptable. If the image appears blurry in the design tool then it will appear blurry on the final product. If you have any questions don't hesitate to contact us using our live chat tool.

We offer both options. If we drop ship to each of your customers, then each ball will need to be a separate order so that our website can capture each individual shipping address and we can calculate shipping properly. If not, then all balls can be on one order, and we will ship directly to you.

Our policy is to rush every order. We produce and ship all orders as fast as possible. However, from time to time, there may be ways for us to speed up faster than usual by direct shipping, expedited shipping, etc.

Right now, we are only setup to accept prepayments through credit card. When you place an order and checkout, you will be asked to enter your credit card information to finalize your order.

Random samples are already produced, so we just need a day or two to process the orders. Custom samples take 1-3 weeks just like normal orders.

Yes. Place orders for your samples as you would any normal order. The only difference comes during checkout where you can enter a sample discount code to get 50% off the wholesale price. The promotion code is SAMPLES50

Yes, we have some existing, pre-designed samples in our warehouse. Click on this link to order one of our two samples packs.

Files need to be either .JPG, .PNG, or .GIF.

If you are uploading pre-designed final panels, then yes there is a bulk upload option. After choosing that option and uploading your first ball, click on the “Add Ball” button below.

After clicking on “Get Started” and choosing your ordering method, continue to follow the steps until you are asked to upload your file(s).

Yes, you can use some of our pre-designed backgrounds. You can find them on our “Resources” tab. You can also click on this link here.

Click on the “Resourses” tab to find all the Photoshop templates you need. You can also click on this link here.

Yes, there is a $2 design fee per ball.

If you choose to design yourself, you have the option to design in Photoshop or other graphic design program, or you can design on our site using our design tool. If you want us to design for you, you can choose that option and submit pictures, text, logos, etc to us.

There are a few ways to order. When clicking on “Get Started”, you will have a few options to choose from whether you want to upload finished panels, design on our site, or ask us to design for you.

Using our unique printing process, we print on a flat template first with a bleed area. After cutting the panels down to size, we assemble the sports balls. This allows us full coverage on our panels.

You do not purchase a printer from us. We do all the work for you. You just need to place orders with artwork.

You do not hold any inventory. Unlike our competitors, we do not print on a ball. Instead, we print the panels first and then stitch the balls together.

We always strive to decrease production time as much as possible. However, because we produce on demand, we need time to print and stitch the balls together.

Production times vary per sports ball type and usually fall in the 1-3 week range. However, Baseballs, Softballs, Hockey Pucks and Basketballs usually fall in the 1-2 week range. Footballs, Soccer Balls, and Volleyballs usually fall in the 2-3 week range.

The retail price on our site can be found on the price sheet. Click on this link to download.

We recommend that you sell somewhere between the SRP column and the RETAIL column on the price list. Remember to factory in shipping cost whenever determining your sell price.

Your price does not include shipping. We add the shipping cost to your shopping cart as you checkout.

Prices vary for each sports ball type. They range anywhere from $10 up to $40. As you are clicking through the items, your wholesale price is listed below each item. You can also click on this link to download our price sheet.

Baseballs: 2.687” diameter; 5 oz. Softballs: 3.82” diameter; 6 oz. Regulation Size Footballs: 11.75” length; 12 oz. Regulation Size Basketballs: 9” diameter; 1 lb. 6 oz. Volleyballs: 8.4” diameter; 10 oz. Soccer Balls: 9” diameter; 12 oz. Hockey Pucks: 2.875” diameter; 1” thick; 5 oz.

We ask that everything is uploaded in 150 dpi or higher to ensure clear photos when printing. We can accept .jpg, .png, or .tif files. Please make sure photos have an actual size of at least 3” x 3”.

While our sports balls can be used for play, we suggest that they be used as more of a collectors’ item to preserve the quality and integrity of the products and photos. The high-gloss synthetic leather can make products more slippery than usual.

If you’re ordering a larger quantity of products or placing an order for an organization, we suggest that you check out the “Fundraisers” or “Photographers” section of our website to learn more about discounted pricing and other deals that we can offer.

At this time, we currently offer red stitching for our baseballs and our softballs.

Yes, since our sports balls are full coverage, you can put as many photos on a ball as you see fit. Please be sure to note the size and resolution of these photos while uploading to ensure full quality printing. Please also be sure to note the cropping lines so that an important piece of your art will not be cut off.

Any picture that is considered lewd or offensive will not be accepted and hipparoo.com has the right to refuse production of this product.

If hipparoo.com makes an error in production or quality, then a full credit will be issued. However, if the user makes any error with art, spelling, layout, or design, hipparoo.com will not be responsible for these errors and cannot issue a refund. Please see our Disclaimers and Terms & Agreements section for more information on this.

We do. If you purchase from our site and see a larger discount available within 7 days, contact us and we’ll refund the difference.

If you purchase a product from our website, images will be saved in your locker up to one year from the date of purchase. If you have created an account, but not made a purchase, images can be saved in your locker for up to 6 weeks. In order to save your

Yes, but please contact our customer service department before paying this fee to make sure we can meet your needed date.

Yes, all of your online orders will be 100% secure. Please refer to our Privacy Policy for more details.

Yes, we can ship to Alaska and Hawaii as well as internationally. Unfortunately, we cannot shop to AFO or P.O. Boxes as we are unable to efficiently track these packages

Custom Image Technology is a technology that is exclusive to hipparoo.com. It is a process that allows us to place images on any sports ball with the exact replication and clarity of the original photograph. This process produces items of high quality and photos that will not fade, crack, warp or peel over time.

Please view our How-to-Demo to walk through creating your custom product step-by-step. If you still have trouble, feel free to Contact us.

Please be sure to check all cables and power cords. Make sure all are attached properly to cameras, scanners, and/or electrical outlets and verify that all are in good working condition. Please also be sure that your file is being uploaded in the correct size and format. We ask that everything is uploaded in 150 dpi or higher to ensure clear photos when printing. We can accept .jpg, .png, or .tif files. If you are still experiencing problems, please feel free to Contact us and we will help you as best as we can.

Make-A-Ball currently ships to the locations listed below. If your country isn't listed, please contact us and we can try to add your country. United States AP/APO, Canada, United Kingdom, Argentina, Aruba, Australia, Bahamas, Bermuda, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Finland, France, Germany, Greece, Ireland, Italy, Mexico, Netherlands, Portugal, Puerto Rico, Russia, South Africa, Spain, Sweden, Switzerland.